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FAQ’s

Will Taco Bell be adding more products to the Menu?

Our menu features all the delicious Mexican-inspired dishes fans know and love including tacos, burritos and nachos. As well as fan-favourite menu items including the famous Crunchwrap Supreme. We are always listening though, and we definitely have more in store for our fans in the future. You can stay up to date with new products and news by following our social channels on Facebook and Instagram @tacobellaus

How do I find out if a Taco Bell is coming to my area?

The next few years will see big expansion for Taco Bell in Australia and we look forward to sharing details of new restaurant locations in due course. You can stay up to date with upcoming restaurant announcements and openings by following our social channels on Facebook and Instagram @tacobellaus

Do you take restaurant bookings?

Currently we do not take phone ahead or group bookings at our restaurants.

Have any other questions, concerns or feedback?

If you have any other questions that aren’t listed above, or if you’d like to pass on some feedback, please click here.

Where is Taco Bell originally from?

Taco Bell originated in California, United States of America. It was founded by Glen Bell, and he opened the first Taco Bell restaurant back in 1962 in Downey, California. Before Taco Bell, he originally owned and operated a hamburger stand called Bell’s Hamburgers in California, built in 1948 on the border of San Bernardino and the city of Colton. Glen opened his first taco stand, Taco Tia in 1954, selling tacos for nineteen cents (AUD$2.17 value today). For more about Glen’s story, check it out here.

Taco Bell offers a variety of Mexican-Inspired foods, including tacos, burritos, quesadillas, nachos, other specialty items, and a variety of value menu items. Today, Taco Bell serves more than 2 billion customers each year at over 7,000 restaurants worldwide.

What are your views and values?

We’re inspired to be the brand you not only love, but also trust – which is why we’re constantly challenging ourselves to think differently about how we can innovate, evolve and be more and do more for our customers, team members, communities and environment.

What kind of food does Taco Bell offer?

Our menu consists of a range of Tacos, Burritos, Quesadillas, Nachos and more. All of our products are available with a wide variety of familiar and tasty ingredients including our delicious meats and vegetarian alternative:

  • Seasoned Beef
  • Steak
  • Chicken
  • Pork Carnitas
  • Black Beans

With the exception of our slow cooked pork carnitas, our meats are cooked fresh in our restaurant throughout the day. Mix these with blends of real cheeses, crisp shredded lettuce, diced ripe tomatoes as well as signature sauces, sides (Guacamole, Fiesta Salsa and Mexican rice) and signature desserts and beverages and you have an unforgettable taste experience.

Can I customise my order?

Absolutely! Whether you want to remove sour cream, guac or add an extra serving of meat, our menu is customisable and all our products are made-to-order!

I have specific food allergies. What can I eat at Taco Bell?

Taco Bell recognises that a number of our customers may be sensitive to certain allergen groups. We have developed an Allergens Guide to advise to the foods at Taco Bell which may contain certain allergens, to assist guests in making an informed meal choice when they dine.

To view this guide, please visit our allergen information page here.

Although we have this guide, Taco Bell cannot guarantee that any food is 100% free of any allergen, due to the nature of fresh food preparation. Our restaurants are fast-paced and small environments, and whilst our staff take great care and pride in our preparation, due to the nature of fresh restaurant operations, it is possible that some cross-mixing of ingredients can occur within the common environments. The risk is low if you can tolerate small amounts, however we advise customers with extreme sensitivities to seek medical advice about cross contamination.

Does Taco Bell offer food that is made with no gluten containing ingredients?

Since everything at Taco Bell is made-to-order, it’s easy to customise many items to fit your lifestyle. As all our food is prepared in our kitchen with food that contains gluten, we do not recommend any of our products or gluten friendly substituted products for customers with coeliac disease. For the entire list of Taco Bell ingredients, as well as our complete list of menu information on food allergies and sensitivities, please visit our allergen information page here, or visit one of our restaurants and speak to our friendly team members!

Where can I find your nutritional information?

Currently we do not have nutritional data available for our menu items. To provide our guests with the most accurate information we need to produce our products in the restaurant over time for testing. We certainly recognise the importance of nutrition and being able to provide our guests with the best information to make their dining choices. We will make this information available as soon as we can.

Is Taco Bell Halal?

Whilst the meat and other ingredient suppliers we use may be Halal certified, the products prepared in our restaurants are not specifically Halal certified. Please refer to our vegetarian options for potential menu choices.

Does Taco Bell offer vegetarian friendly options?

Yes, all items ordered at Taco Bell are able to be made vegetarian-friendly by some type of substitution or removal. Our Mexican-inspired seasoned rice and Black Beans are both vegetarian and vegan-friendly. You can customize almost any item on our menu by replacing meat with beans!

Where can I submit a proposal for a new site?

We’re always on the hunt for our next great Taco Bell location and would love to hear from you! Please complete the form here and someone from our development team will be in touch!

 
 

Taco Bell Loyalty App

What is the Taco Bell App?

The Taco Bell App is our official membership program for Taco Bell fans. You can sign-up to earn points, redeem rewards and keep up to date with everything happening at Taco Bell.

How do I get free food from the Taco Bell App?

Sign-up to the Taco Bell App and earn points every time you visit. After you’ve earned 50 points you’ll unlock your first redeemable reward. Or, save your points to unlock more rewards at 75 points and 100 points. We’ll even give you a free Taco just for signing-up!

Where can I earn points?

You can earn points for every dine-in, take away, drive-thru and delivery orders. However, delivery orders are not eligible for rewards redemption.

How do I redeem my birthday meal reward?

To be eligible for your free meal on your birthday, you must have made at least one purchase prior to your birthday (to activate your account). Only active app users are eligible for the free birthday meal. The free meal offer is valid for 14 days after the intended recipients date of birth as indicated on sign up. Rewards members can redeem this offer by scanning their Taco Bell Rewards App when ordering.

Having trouble scanning your receipt barcode?

Our loyalty app restricts its users’ scanning window to 3 days. You have 3 days (72 hours) to scan in your receipt. If a receipt is not scanned within this time, the app will reject the transaction as “too old”. This time limit is a legal requirement, as we are obligated to restrict the scanning time-frame in order to account for all transactions and points. That being said, we can appreciate that sometimes life gets in the way of the little things! Please contact us here and we can manually add the points to your account for you. Pease ensure to send through a picture of your receipt.

I have more questions about the App, who can I talk to?

If you need assistance, contact us here and we’d be happy to help.